Frequently Asked Questions
Frequently Asked Questions About Our Plumbing Services
At Herriman Plumbing Pros, we believe that an informed customer is a happy customer. Plumbing systems can be complex, and when issues arise, you likely have many questions. We have compiled this comprehensive Frequently Asked Questions page to address your concerns regarding everything from emergency repairs to routine maintenance. Our goal is to provide you with clear, helpful information that assists you in making the best decisions for your home or business. If you do not see your specific question listed here, please contact us directly so we can assist you.
Emergency Plumbing Questions
What counts as a plumbing emergency?
A plumbing emergency is generally any situation that causes immediate water damage, poses a health risk, or leaves you without essential services. This includes a burst pipe repair situation where water is flooding your home, a sewage backup that creates unsanitary conditions, or a complete lack of water service. If you are searching for an emergency plumber near me because water is pouring through your ceiling or your only toilet is overflowing, that is definitely an emergency. We offer 24 hour plumber services to handle these critical moments. We act as your 24 7 plumbing help whenever disaster strikes.
What should I do while waiting for an emergency plumber?
Knowing what to do when a pipe bursts or a leak starts can save your property. First, locate your main water shut off valve and turn it off immediately. This is the most effective emergency water shut off step you can take. If the issue is isolated to a specific fixture, like a toilet or sink, you can use the isolation valve located near that fixture. Once the water is off, clear the area of furniture and valuables to prevent water damage. Then, wait for our fast response plumber to arrive and assess the situation. Do not attempt major repairs yourself as this can sometimes make the problem worse.
Do you offer services on weekends and holidays?
Yes, plumbing issues do not adhere to a standard work schedule. We are available as a weekend plumber and an after hours plumber. Whether you need a same day plumber on a Saturday or help late at night, our team is ready to serve you. We understand that finding a plumber open on Saturdays or during holidays is essential for your peace of mind.
What should I do if I suspect a gas leak?
IMPORTANT SAFETY WARNING: If you smell sulfur or rotten eggs, hear a hissing sound near a gas line, or suspect a gas leak in any way, you must go outside call 911 immediately as this is a serious emergency that needs urgent attention. Do not use any electrical switches, phones, or open flames inside the house.
After the emergency services have declared the area safe, you can contact us for gas leak repair. We are an emergency gas plumber equipped to find and fix leaks so you can safely return to your home.
Water Heater Frequently Asked Questions
Why is my water heater not staying hot?
If you are experiencing a water heater not staying hot or running out of hot water quickly, it could be due to several factors. In electric units, a heating element might have failed. In gas units, the burner may need cleaning or adjustment. Another common cause is sediment buildup in the tank, which takes up space and insulates the water from the heat source. We can perform a water heater repair to identify the specific component causing the issue. If your unit is undersized for your family needs, we might recommend a water heater replacement to a larger model.
What are the benefits of a tankless water heater?
Many homeowners ask about the advantages of going tankless. A tankless water heater heats water on demand rather than storing it in a large tank. This means you effectively have an endless supply of hot water, making it a great option for large families. It is also more energy efficient since you are not paying to keep a tank of water hot all day. We are your local tankless water heater install expert. We can evaluate your gas line and electrical capacity to see if your home is ready for this upgrade.
How do I know if I need a new water heater?
Most water heaters last between eight and twelve years. If your unit is older than that and requires frequent repairs, it is likely time to replace old water heater units. Signs that you need a replacement include water on floor near water heater, which suggests a tank leak, or rust colored water from taps when using hot water. No hot water plumber calls are often resolved by installing a new, efficient system. We aim to be the best plumbing company for water heater installations, ensuring you get the right unit for your home.
Why is my water heater making noise?
Rumbling or banging sounds coming from your water heater usually indicate sediment buildup. Minerals in the water settle at the bottom of the tank and harden. When the burner turns on, bubbles trapped under the sediment escape, causing the noise. This can lead to overheating and damage the tank. We offer water heater maintenance services to flush the tank and remove this sediment, quieting your system and extending its lifespan.
Drain and Sewer Questions
Why does my kitchen sink drain keep backing up?
A kitchen sink drain keeps backing up usually because of grease, food particles, and soap scum accumulation. Even with a garbage disposal, certain items like eggshells, coffee grounds, and fibrous vegetables can create a sludge that blocks the pipe. We provide kitchen sink clog removal services to clear these blockages. We recommend avoiding pouring oil or grease down the drain to prevent future issues. If the problem persists, we can perform a deeper drain cleaning.
What is hydro jetting and do I need it?
Hydro jetting is a powerful drain cleaning method that uses high pressure water streams to scour the inside of your pipes. Unlike a snake that just punches a hole through a clog, hydro jetting removes grease, scale, and even tree roots from the pipe walls. You might need sewer drain cleaning with hydro jetting if you have recurring clogs, multiple slow drains, or a main water line repair issue caused by root intrusion. It is the most effective way to restore your pipes to a like new condition.
My toilet keeps running. What should I do?
A running toilet is a common annoyance that wastes a significant amount of water. If you are asking why is my toilet running, the answer is often a worn out flapper or a misadjusted fill valve. If you are wondering toilet keeps running what to do, the best step is to contact us for a toilet repair. We can quickly replace the internal components. If the toilet is old or cracked, we can also assist with toilet installation of a new, water saving model.
Who do I call for a clogged toilet I cannot fix?
If a plunger fails to clear the blockage, you need a professional. You should contact us when you are wondering who to call for clogged toilet issues. We have specialized augers and tools that can reach deep into the trapway or the sewer line to remove the obstruction without damaging the porcelain. We are the clogged toilet plumber near me that you can rely on for quick relief.
Pipe and Leak Detection Questions
How do I know if I have a hidden leak?
Hidden leaks can be tricky to spot. Signs include a sudden spike in your water bill, the sound of running water when everything is turned off, damp spots on floors or walls, or the growth of mold. We specialize in leak detection. We use advanced equipment to listen for leaks behind walls and under floors. If you suspect an underground water line leak or a slab leak repair issue, do not wait. These leaks can cause foundation damage if left untreated.
What causes low water pressure?
If you are asking why is my water pressure low, it could be due to several factors. It might be a problem with the municipal supply, a failing pressure regulator, or a hidden leak diverting water. In older homes, it is often caused by mineral buildup inside galvanized pipes restricting flow. We act as a low water pressure plumber to diagnose the root cause. If the pipes are corroded, we may suggest repiping services to restore full flow to your fixtures.
What should I do if my pipes are banging?
Noisy banging pipes in walls are often caused by a phenomenon called water hammer. This happens when fast moving water comes to a sudden stop, sending a shockwave through the pipe. It can damage joints and fixtures over time. We can install water hammer arrestors to absorb the shock. Loose mounting straps can also cause pipes to rattle. We can secure the lines to stop the noise.
How do I prevent frozen pipes in Herriman?
Frozen pipe repair is a common winter service in our area. To prevent this, ensure that hoses are disconnected from outdoor spigots and that any exposed pipes in unheated areas like basements or crawl spaces are insulated. Keep your thermostat set to a consistent temperature. If you plan to be away during winter, do not turn the heat off completely. If you do experience a freeze, call us immediately for emergency plumber for burst pipe assistance to thaw the line safely and repair any breaks.
Kitchen and Bathroom Plumbing Questions
Can you fix a jammed garbage disposal?
Yes, a jammed garbage disposal is a very common issue. If your unit hums but won won’t turn, something is likely stuck between the impeller and the drain ring. We offer garbage disposal repair to safely unjam the unit and reset the motor. If the unit is leaking or the motor has failed, we provide garbage disposal replacement services. We can also help with garbage disposal installation if you are adding one to a kitchen that did not have one before.
My faucet drips constantly. Is it worth fixing?
A faucet dripping all night fix is definitely worth it. A slow drip can waste hundreds of gallons of water a year and stain your sink. We provide leaking faucet repair for all brands. Usually, it involves replacing a cartridge or a washer. If the faucet is old or corroded, we can perform a faucet installation to update the look of your kitchen or bathroom. We handle install new faucet and sink projects for renovations as well.
Do you handle bathroom remodels?
Absolutely. We are the bathroom remodel plumber you can trust for your renovation projects. We handle tub and shower installation, moving drain lines, and installing new fixtures. Whether you need a plumber to install new shower valves or a complete overhaul of the plumbing system, we work with you to create your dream bathroom. We also assist with kitchen remodel plumbing services, including moving gas lines for stoves or installing pot fillers.
What do I do if my bathtub drains slowly?
Slow draining bathtub help is a frequent request. This is usually caused by a buildup of hair and soap scum in the trap. We can perform bathtub drain cleaning to clear the hair and restore drainage. We recommend using a drain cover to catch hair before it enters the pipe to prevent future clogs.




General Service Questions
Do you offer services for commercial properties?
Yes, we are a fully capable commercial plumber. We understand that businesses have unique needs and cannot afford downtime. We handle commercial water heater repair, urinal and toilet repair, and large scale drain cleaning. Whether you manage a restaurant, an office building, or a retail space, we provide the reliable plumbing service you need to keep your doors open.
How do I find a trustworthy plumber?
When asking how to find a trustworthy plumber, look for a company with a strong local reputation, clear communication, and a commitment to quality. We strive to be the best plumbing company in Herriman by being transparent and reliable. We are a local plumber who lives and works in the community, so we care about our reputation. We are the best plumber for families who want safe, respectful technicians in their homes.
Do you work on older homes?
Yes, we are the best plumber for older homes in the area. We understand the unique challenges of vintage plumbing systems, including cast iron drains and galvanized water lines. We can help you upgrade these systems to modern standards while respecting the integrity of the home. We also offer plumbing inspection services for those looking to buy an older property. A plumbing inspection before buying house is crucial to avoid inheriting expensive problems.
What areas do you serve?
We serve Herriman and the surrounding communities. We are your plumber near me for Riverton, Bluffdale, South Jordan, and more. We have a detailed list of our service areas and zip codes at the bottom of this page. If you are unsure if you are in our service area, please contact us.
Do you install water lines for refrigerators?
Yes, we provide ice maker water line installation. If you have a fridge with an ice maker or water dispenser, we can run a dedicated line to it. A fridge ice maker water line install needs to be done correctly to prevent leaks behind the appliance. We also act as a dishwasher hookup plumber to ensure your dishwasher has a secure water supply and drain connection.
Why is there rust colored water coming from my taps?
Rust colored water usually indicates corrosion somewhere in your system. It could be from the inside of your water heater tank or from rusting galvanized pipes. If it only happens with hot water, it is likely the water heater. If it happens with cold water too, it may be your pipes. We can diagnose the source and recommend a solution, whether it is water heater maintenance or repiping services.
What is a slab leak?
A slab leak is a leak in the water pipes that run underneath the concrete foundation of your home. These can be caused by shifting soil, corrosion, or poor installation. Symptoms include a warm spot on the floor, the sound of running water, or cracks in the foundation. We perform slab leak repair to fix the pipe and protect your home’s structure. This often requires specialized leak detection equipment to locate the exact spot of the failure.
Can you move a gas line for a new stove?
Yes, we offer gas line installation for stove and range relocations. If you are remodeling your kitchen and want to move your gas range to a new island or wall, we can extend or reroute the gas piping safely. We also install outdoor gas line for grill setups so you can enjoy barbecuing without dealing with propane tanks.
How often should I have my plumbing inspected?
We recommend an annual plumbing maintenance service. This allows us to check your water pressure, flush your water heater, inspect your sump pump, and look for any potential leaks. Regular maintenance helps prevent emergencies and extends the life of your plumbing system. It is a small investment that can save you from a major pipe repair down the road.
What if I need a plumber for a new construction project?
We are experienced in new construction plumbing. If you are building a custom home, we can design and install the entire plumbing system, from the underground sewer and water lines to the final fixture installation. A plumber for new home construction needs to be detailed and organized, and that is exactly what we provide. We also work as a plumber for basement bathroom install projects in existing homes.
Do you fix shower valves?
Yes, shower valve replacement is a common service we provide. If your shower drips, is hard to turn on, or fluctuates in temperature, the valve cartridge is likely the culprit. We can repair or replace the valve to ensure a comfortable and consistent shower experience. We can also install new trim to update the look of your shower without tearing out the wall.
How do I stop a toilet from rocking?
A rocking toilet is often due to an uneven floor or a broken closet flange. It is important to fix this because the movement can break the wax seal and cause a leak. We can shim the toilet to level it and secure it to the floor. If the flange is broken, we can repair it. This is part of our toilet repair services.
What should I do if my basement floods?
Basement flooding can be caused by a burst pipe, a water heater failure, or a sewer backup. First, ensure your safety and do not step in standing water if there are electrical outlets nearby. Locate your main water shut off if it is safe to do so. Then, contact us for emergency plumbing service. We can help identify the source of the water and perform the necessary pipe leak repair or drain cleaning.
Do you replace outdoor faucets?
Yes, we install and repair hose bibs and outdoor spigots. These faucets are prone to freezing and leaking. We can install frost free sill cocks that are designed to withstand our cold winters. This helps prevent frozen pipe repair issues in the future.
Why does my drain smell?
A foul odor coming from a drain is often due to a dry P-trap or a buildup of bacteria. If a drain hasn’t been used in a while, the water in the trap can evaporate, allowing sewer gas to enter the room. Running water down the drain should fix this. If the smell persists, it could be a clog or bacteria buildup. We can perform drain cleaning to remove the source of the odor.
Contact Herriman Plumbing Pros
We hope this FAQ page has answered your questions. We are dedicated to providing the best plumbing services in Herriman Utah. Whether you need a same day drain cleaning, a water heater repair near me, or a whole home repipe, we are the team to call. We are your local plumbing expert, ready to solve your problems with skill and integrity. Contact us today to schedule your service or to ask any other questions you may have.
Service Areas and Zip Codes
We are proud to serve the residents of Herriman and the surrounding communities. Our service area includes the following locations and zip codes:
- Herriman, Utah: 84096
- Riverton, Utah: 84065
- Bluffdale, Utah: 84065
- South Jordan, Utah: 84095, 84009
- West Jordan, Utah: 84084, 84088, 84081
- Draper, Utah: 84020
Plumbing Pro Services
Committed To Flowing Water & Peace Of Mind
Reliable plumbing solutions for residential and commercial needs. We ensure your pipes, drains, and fixures are working perfectly.
We Deliver Expert Results
Don’t gamble with your plumbing. We combine years of experience with modern technology to deliver lasting repairs and installations. Our team respects your time and your property.
- Fixture Installation
- Leak Detection
- Modern Diagnostics
- Drain Cleaning